Would you believe it? When on site at a customer’s property in Bedfordshire fitting a CCTV System, the customer was having real issues with their WI-FI extenders around the property. It had been ongoing for a long time, we offered to have a look and see if there was anything we could do for them once we had finished the CCTV installation. As you all know we love to help customers where ever we can!
Due to our engineers knowledge of Smart homes systems we spent a couple of hours looking at the issues the client was having, we knew straight away we had the expertise to resolve the issues and with our customers agreement, the next day we returned and managed to get there WI-FI working. We then advised that we could also help with the other systems that were not working correctly too. Their Lutron lighting had stopped working along with Hive, Sonos and Sky boxes around the house.
The following week we booked in to complete works over 3 days to completely restart the system as it was not to standard at all. We identified all cables, where they were going and what they should be doing, terminated them into the right pieces of equipment and finished off by programming the system in the correct format.
There was no doubt that we couldn’t supply anything but excellent results, not only are all the systems working now but they are working better than ever before. The customers WI-FI speed went from 76Mbs (when it was working) to 96Mbs now.
This is what the customer had to say once we had finished our works;
“Sight Security have set up our CCTV System and sorted out our chaotic central hub cupboard for the WiFi, Sky Tv, Lutron, Sonos etc that feeds to the rest of the house. If there are future problems, they are able to access the system remotely. They were professional, knowledgeable, on time and we would thoroughly recommend them to anyone. Everything is working perfectly having had problems on & off for the last 3 years which has been a complete headache. Thank you guys”
Remember to get in touch if you would like us to come and quote for any security or smart home systems.