The company was formed so that a dedicated team of people who are passionate about delivering a fantastic customer experience, great quality designs and installations could work together to achieve great results for their customers from the initial meeting, understanding the customers requirements, system design and quotation through to the installation with our experienced engineers, then to handover and training for our customers on operating their new systems followed by the excellent aftercare and support that they will receive.
Both directors will take a personal interest in each customer and ensure that everything runs smoothly throughout, ensuring that any work that is carried out on customers personal property or business premises is to the highest standard.
Amanda was previously a Director of Operations and Customer Service in the security industry. She has a passion for creating a workplace where people thrive and enjoy going to work. Amanda is a strong believer in allowing her team to have input into their roles and to make regular controlled improvements to processes to enhance customer satisfaction and to the business overall, she is keen that her team feel a part of it. She also provides and encourages personal development, through coaching and mentoring of individuals and building great teams. With these skills she works with her team so that each and every team member is driven to give their customers FANTASTIC service.
Richard Clarke has a wealth of technical knowledge since starting as an apprentice engineer and working his way up to Operations Manager and now to Operations and technical director, Richards knowledge of the standards and equipment make sure that everything that Sight Security Services provide is of the very best quality and installed to the highest industry standards and compliance. Richards attention to detail ensures that customers installation projects run smoothly and on time and that customers are delighted by the outcome.
Both Amanda and Richard started this business not just to bring the best personal service to every one of its customers but also to establish a workplace that offers a great working environment with growth and development for all of its employees. You can be assured that every team member within Sight security services will care about you as our customer and will work hard to build a lasting relationship.
Amanda and Richard are two individuals with a passion for focusing on employee engagement, retention and pure enjoyment in their roles to deliver great customer service every time.